So you’ve uploaded the intro file, restarted your radio server and excitedly prepared to hear your brand new introduction file at the start of your broadcast… But… WHAT?!
This is a common issue and can be fixed fairly easily.
Configure an intro track for your stream
- Prepare an MP3 audio file to be used as the introduction track. The encoding parameters for the introduction track — specifically, the bitrate, sample rate, and number of channels — must precisely match the encoding parameters being used for your stream itself. So for example, if your stream broadcasts at 128kbps in stereo at 44.1KHz, your introduction track must also be encoded at 128kbps in stereo at 44.1KHz.
- In the Centova Cast navigation panel at the left-hand side of the screen, click
Settingsunder the Configuration heading. - Click the
Filestab. - Click the Introduction file button. A file browser dialog should open, allowing you to browse your home computer for the media file you want to use as your introduction track.
- Select the media file you want to use as your introduction track and click the
Openbutton at the bottom of the dialog. - The upload should begin immediately. Wait for the upload to complete.
If your stream is currently online, it will need to be restarted to apply the changes. Once the stream is started again, any listeners tuning in to your station will hear the introduction track before your regular broadcast begins.
It’s still not working!
After you add an intro file, if your listeners hear only silence, or if your listeners hear only the intro file and then the audio stops, then you have not prepared the audio file with the correct encoding parameters. Return to step 1, re-encode your intro track, and try again.
Click here for tips on exporting in Adobe Audition
Click here for tips on exporting in Audacity